Customer Satisfaction Survey
Please help us serve you better by taking two minutes to tell us about your product and service experience so far. We appreciate your business and want to make sure we meet your expectations.
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This survey consists of three short sections:

Section 1 asks you about your recently purchased product and your satisfaction with it.

Section 2 focuses on our Customer Service representatives and the quality of your interaction with them.

Section 3 is about us as a company and our competitors, and your opinion on how we fit within the market.

Section 1 | Product

Which of our products or services have you purchased recently? *

What was the main factor for you when purchasing a {{answer_19844886}}? *

How often do you purchase {{answer_19844886}}? *

How would you rate our overall quality? *

If you purchased fresh flowers or plants how would you rate their freshness? *

If you bought fresh flowers or an arrangement, how would you rate the design? *

Overall, how satisfied are you with your {{answer_19844886}}? *

And how likely are you to purchase any of our products or services again? *

Section 2 | Customer Service

In your most recent Customer Service experience, how did you contact our shop? *

Was the staff friendly? *

How well did they meet your needs? *

Overall, how satisfied were you with your Customer Service experience? *

Section 3 | Company and Competition

If you shopped in store, did you find the environment inviting? *

How would you compare our pricing and service to that of our competitors? *

Section 4 | About You

Are you male or female?

How old are you? *

How likely are you to recommend our products to someone else? *

Why did you choose {{answer_19844909}}?

We'd very much appreciate your comments and suggestions.
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